CURRENT STATUS: ACTIVE // BALI REGION // NIGHT-SHIFT ALIGNED

Optimizing server systems through fluid technical engineering.

Systems Engineer with a focus on high-availability operations and infrastructure stability. Currently managing production-level hosting environments, where I resolve complex routing and performance conflicts under pressure. Built a foundation in GCP architecture and automated infrastructure at Niceday, where I developed scripted pipelines to replace manual provisioning. // Committed to building clean, resilient systems that prioritize uptime over complexity.

SHAFFA ILHAM ADAM
// DEPLOYMENT_VELOCITY
30% Faster IaC
// SERVICE_RELIABILITY
99.99% Core SLA
// OPERATIONAL_SCALE
24+ Managed Nodes

// 02 / DEPLOYMENT_HISTORY

Professional Experience Log

Technical Support Engineer

A2 Hosting / Hosting.com Core
2024 - PRESENT

Maintaining high-availability environments across Linux and Windows stacks. Specialist in malware remediation and security hardening for PHP, Python, and Node.js ecosystems. Streamlining operational throughput via automated WP-CLI workflows, database query optimization, and architectural documentation for complex network routing.

Cloud Infrastructure Engineer

Niceday Nederland
2022 - 2024

Architected high-availability cloud environments, optimizing GCP service reliability and Kubernetes container orchestration. Implemented an OKR-driven monitoring strategy reaching 99.9% uptime. Leveraged Terraform for IaC to accelerate provisioning by 30% and deployed Ansible automation pipelines that increased operational efficiency by 40%. Engineered custom automation solutions in Python, Bash, and C to mitigate manual configuration overhead.

Network Operation Center Staff

Pasifik Satelit Nusantara
2021 - 2022

Monitored and maintained satellite network operations to ensure reliable service across Indonesia. Led a team of four engineers, improved network performance by 20%, maintained 99.8% uptime, and reduced system vulnerabilities by 30% through proactive monitoring and optimization. Successfully resolved complex network, hardware, and software issues to minimize downtime and ensure service continuity. Worked closely with management to enhance operational efficiency, strengthen network reliability, and deliver high-quality service in a mission-critical environment.

// 03 / SIDE_PROJECTS

Operational Live Deployments

LIVE_SITE

PASS.SHAFFAADAM.COM

Secure password management utility.

LIVE_SITE

DNS.SHAFFAADAM.COM

DNS resolution and testing utility.

LIVE_SITE

SHAFFAADAM.COM/QR

Rapid QR code generation service.

LIVE_SITE

PREVIEW.SHAFFAADAM.COM

Web staging and configuration environment.

// 04 / SYSTEMS_TOOLKIT

Technical Core Competencies

SYS.01 GCP Infrastructure
SYS.02 Kubernetes (K8s)
SYS.03 Terraform (IaC)
SYS.04 Ansible Automation
SYS.05 Grafana/Prometheus
SYS.06 Server Load Balancing
SYS.07 PHP/Database Tuning
SYS.08 Linux Administration
SYS.09 WP-CLI Pipelines
SYS.010 Malware Remediation
SYS.011 Advanced Network Routing

Establish Connection

// INITIALIZE ROUTING TO OUTBOUND SECURE CHANNELS

Click below to open your communication suite and securely transmit your project payload directly to my endpoint or engage via instant chat routing.

WA.EXE // LIVE